Microsoft 365
info@ is not a user account: Making Microsoft 365 shared mailboxes work
Who replies to info@? A practical guide to shared mailboxes, appropriate permissions and clear ownership for small businesses.
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Journal
Perspectives on AI, Microsoft 365 and digital leadership. For decisions that make a difference in everyday work.
36 articles
Microsoft 365
Teams transcription for SMEs: Who can read it, and where is the data?
Teams can transcribe a meeting at the click of a button. What matters is storage, access, retention and a clear rule for sensitive conversations.
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What can Microsoft Copilot really see? Permissions, oversharing and a practical SME check
Copilot does not bypass permissions, but it makes existing access much easier to use. A practical Microsoft 365 review for Swiss SMEs.
Read articleAI & digital transformation
AI agents explained: when AI goes beyond answers and gets things done
What AI agents can do today, how they differ from chatbots and how to start with clear, practical boundaries.
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External sharing in Microsoft 365: collaboration without leaving access open
Understand guest access, sharing links and access reviews, with a decision matrix and a four-week implementation plan for Swiss SMEs.
Read articleAI & digital transformation
New AI models every week: how can anyone keep up?
GPT, Claude, Gemini and other AI models explained. What official release dates reveal about the pace of change, and how to choose without chasing every update.
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ChatGPT Dot explained: what it does and what it costs
What OpenAI dots can do, which plans include access, and why availability in Switzerland depends on your subscription. Pricing, setup and practical limits.
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Copilot and Cowork: what is changing for Swiss SMEs
Home, Code, Autopilot and Cowork: what is available, what remains in preview, and how SMEs can manage access, costs and accountability.
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Cleaning up Microsoft Teams: clear ownership instead of digital clutter
A practical guide for Swiss SMEs: five rules, accountable owners and a thirty-day plan for managing the lifecycle of your teams.
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